VPN stopped working

AVG VPN
9

Hello Russ,

We're sorry to know that.
May I know on which device you are experiencing the issue?
If you are getting any error while turning on AVG Secure VPN, do share its screenshot.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I have been using the VPN for about 6 months. About 2 weeks ago it decided to not hook up anymore. I cannot get it to connect…Help!!!

2

My iMac is having the issue

5

I made it smaller. I think it was too big.

6

Thanks. VPN is on again.
Cheers.

7

Hello Russ,

We're sorry to know that.
May I know on which device you are experiencing the issue?
If you are getting any error while turning on AVG Secure VPN, do share its screenshot.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

8

User-added image

3

the screenshot doesn't want to attach. It says "Connection Error" "Connection could not be Established"

4

Thank you for your efforts, Russ.
We request you to reinstall AVG Secure VPN on your Mac and check the status.
For uninstallation, refer this  article (https://support.avg.com/SupportArticleView?urlname=Uninstall-Mac-AVG-Secure-VPN).
To install and activate it on AVG Secure VPN, refer below articles:
https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Secure-VPN.
Use the code that we have sent via email now for activation.