VPN subscription renewal

Hello D.rademaker,

We request you not to share the email address on a public forum.
Our team sent an email reply on 3rd March 2020 for the ticket that you have submitted through web contact form.
Unfortunately, we did not receive further reply from your end and the ticket was closed automatically.
If you do not see their email in inbox, do check on spam and junk folders.
In order to assist you further, we have sent an email now and provided few steps to activate AVG Secure VPN.
Please revert to our email with requested information, if you still experience the issue.
Thank you.

Dear Sir . 
My subscription VPN ended 2 march 2020.  I renewed contract and paid on 17/18 february 2020 .
Nothing is happening.Try to connect t VPN , but no. Send to support my, case 10208665, but no answer >
Pls Help 
Dietgar Rademaker 
Ukraine
didurad@hotmail.com

Hello D.rademaker,

We request you not to share the email address on a public forum.
Our team sent an email reply on 3rd March 2020 for the ticket that you have submitted through web contact form.
Unfortunately, we did not receive further reply from your end and the ticket was closed automatically.
If you do not see their email in inbox, do check on spam and junk folders.
In order to assist you further, we have sent an email now and provided few steps to activate AVG Secure VPN.
Please revert to our email with requested information, if you still experience the issue.
Thank you.