Hello Alan,
You've reached the AVG community support forum.
We're sorry to hear that you want to get a refund for AVG Secure VPN and unable to reach our support team. I apologize for any inconvenience caused to you.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I have on two occasions had a chat online to arrange a refund for my VPN subscription as I do not use it and on the second occasion (within the last two weeks) was assured that someone would be in touch to confirm the refund. I have not activated it and do not want it.
Over this period over thirty days has gone by and now I cannot access a Chat agent to explain this and there does not appear to be an email address or local telephone number to resolve this problem.
If I do not get a response I shall cancel my other three products immediately, one of which is due shortly.
I am over eighty and can do without this
Hello Alan,
You've reached the AVG community support forum.
We're sorry to hear that you want to get a refund for AVG Secure VPN and unable to reach our support team. I apologize for any inconvenience caused to you.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.