Hello,
when my notebook goes to "sleep" mode, turns of monitor, the VPN disconnects the internet. That is ok, but when I activate the notebook, it turns on the VPN, but obviously not the internet, because I can not open any internet page. I have to turn off the VPN, then open a net page and turn on the VPN. Then everything works fina as long as the notebook does not go to sleep again. Anyone has any idea how to fix this? Thanks in advance.
Hello Martin,
Thank you for contacting AVG Community support.
We will definitely clarify your issue.
Please let us know if you are getting any error message from AVG when trying to connect to internet after the turning on the AVG Secure VPN.
Also please check the Mac settings by contacting Mac support as the VPN generally does not cause issue with accessing internet after the computer switching back from sleep mode.
Keep us posted.
Hello Martin,
Thank you for contacting AVG Community support.
We will definitely clarify your issue.
Please let us know if you are getting any error message from AVG when trying to connect to internet after the turning on the AVG Secure VPN.
Also please check the Mac settings by contacting Mac support as the VPN generally does not cause issue with accessing internet after the computer switching back from sleep mode.
Keep us posted.