VPN won't turn on

Hello Jeff,

This isn't the experience we want you to have and I apologize for the inconvenience caused. I would request you to open the Run command (Press Windows key + R key simultaneously) and type "services.msc". Select AVG Secure VPN and on the left side, click  " Restart ".  AVG Secure VPN will get restarted, and now try to turn on the protection.

If the issue persists, please do contact us to assist further.

VPN won't turn on - a small box comes up saying "Loading" but eventually closes and nothing happened. I've tried reinstalling, changing firewalls, I'm uninstalled and reinstalled AVG, I'm restarted so many times - very disappointed. I did have the trial version during the summer - recently, I changed internet providers and AVG notified me my personal information was being sold, etc... so, I thought it was a good company, and decided to spend a lot of money for an improvement of the product - now, I feel a little deceived as I begin to have problems, very difficult to find help, solutions  --- I have read through these posts, etc - but unable to install updates, etc. Really, I feel very frustrated over the inability to just click the "On" button and have the thing go on. Help! 

Hello Jeff,

This isn't the experience we want you to have and I apologize for the inconvenience caused. I would request you to open the Run command (Press Windows key + R key simultaneously) and type "services.msc". Select AVG Secure VPN and on the left side, click  " Restart ".  AVG Secure VPN will get restarted, and now try to turn on the protection.

If the issue persists, please do contact us to assist further.