From Turkey.
I've tried all the other servers but I'm getting the same error. I am also using win 7 64 bit.
Do you have the chance to connect to my computer remotely?
Thank you for the clarification, Oğuz.
We regret to inform you that the usage of VPN is restricted by the government of Turkey, which is why our VPN is not working on that particular location.
To learn more about this, please click on this link.
In this case, we'd inform you that you may choose to get refund for your AVG Secure VPN or you can contact our sales team & have your AVG Secure VPN exchanged for one of our other products (such as AVG Internet Security or AVG TuneUp).
Let us know how you'd like to proceed.
Hi,
I am having trouble with my AVG Secure VPN for Windows. It can't connect. I have internet connection
and can access the internet without the VPN . When i try to turn VPN on I get this message: "You're offline.
Please connect to the internet to use your VPN". I tried many times, it doesnt work. I uninstalled, restarted
the pc and reinstalled VPN but still doesnt work. I tried changing locations, it doesn't work. I use AVG Internet
Security. Any tips or info on how to solve this problem is appreciated.
"Go to AVG Internet Security >> Menu >> Settings >> Full Protection
Enable the 'Internet Sharing Mode' and also change the network to 'Private'.
Check if you are able to access the internet when the VPN is established."
I tried but it didn't work
Please help me.
Hello,
We are sorry for the inconvenience caused to you. We will help you to resolve this VPN issue.
Could you please confirm whether you have activated AVG Secure VPN already? If not, please check whether its activated.
Open AVG Secure VPN - Click on Menu - Mysubscriptions
Also, try to disable AVG Firewall component in AVG Internet Security and try to turn on AVG Secure VPN. We look forward for your response.
Hello,
We are sorry for the inconvenience caused to you. We will help you to resolve this VPN issue.
Could you please confirm whether you have activated AVG Secure VPN already? If not, please check whether its activated.
Open AVG Secure VPN - Click on Menu - Mysubscriptions
Also, try to disable AVG Firewall component in AVG Internet Security and try to turn on AVG Secure VPN. We look forward for your response.
Please accept our sincere apologies, Oguz.
This isn't the experience we wanted you to have had.
Would you be so kind as to specify your geo-location?
Awaiting your response.