W10 AVG firewall will not email or Internet through

Thank you for the information.  I reset the fire wall as suggested and it now lets the internet and email come through. One interesting observation:  In the Connection info for the modem it shows IPv4 Connectivity: Internet      IPv6 Connectivity:  No network access .  I do not know what that means and I do not ever remembering it showing that before for the network adapter settings. 

AVG version 2015.0.6176  Internet Security


 

 

Hello John,
We sincerely apologize for the difficulties you are currently experiencing. We understand how something like this can really try your patience. We request you to view the following article http://avgread.me/1cgDhdU and follow the steps in it. Also please let us know the name of the AVG product you have installed in your pc?
Please feel free to contact us for any further assistance. Thank you.

http://avgread.me/1cgDhdU

I installed W10 over a month ago with no problems.  Today I go to my computer and no email or internet.  It is hooked to the network with cable.   After trying many things I finally turn off AVG completely.  Everything works.   I turned all on but firewall and all works.   Turn on fire wall and email and Explorer stop.   How do I get firewall on and still have email and internet?

Hello Twila,
Thank you for returning and posting. Pleased to know your issue has been resolved.
Please feel free to contact us for any further assistance. Thank you.

Aravind,

I had the same problem on Wednesday as well, and following the steps in the article resolved the issue - thanks!  I have AVG version 2015.0.6176.

 

Hello John,
We sincerely apologize for the difficulties you are currently experiencing. We understand how something like this can really try your patience. We request you to view the following article http://avgread.me/1cgDhdU and follow the steps in it. Also please let us know the name of the AVG product you have installed in your pc?
Please feel free to contact us for any further assistance. Thank you.

http://avgread.me/1cgDhdU