I bought AVG Tune up for 2 years, it doesn't show on my account that I've bought it (shows up on my bank statement though), I want AVG Ultimate, but I don't want to pay the full price for the full package when I've already got 1 3rd of it.
No idea what to do
Hello Samantha,
Sorry for the inconvenience caused.
As per our record you have purchased the subscription for AVG performance Multi-device and it expires on 23rd February 2018.
Thank you for showing in purchasing our AVG Ultimate, you have contacted us at the right time.
We have the best offer for AVG Ultimate multi-device subscription till March 31st. We request you to contact our technical support via https://support.avg.com/support_contact_form?l=&retUrl=support_sales to purchase it with 60% offer and make sure that you register the product using the same AVG my account credentials.
Once it is registered the performance validity will get added to the AVG Ultimate subscription validity.
Also our technical support can help you with the AVG my account issue where it doesn't show your subscription details.