Was not suppose to with draw money from my account

AVG Subscription
1

Was charged 54.86 from my bank account I need a refund ASAP. I called customer service and really couldn't understand them you need to refund me .

2

Hi Scott,
We acknowledge your refund request.
The charges you mentioned is for the renewal of AVG TuneUp - Unlimited as you agreed to automatic extensions when you signed up your free trial.
You've also received an email notification 10 days prior to the expiry date to inform about the upcoming charge. It also contains instructions to cancel if you would like to.
We hope this clarifies this clarifies the situation. If you still wish to have a refund, let us know your confirmation.