Watchdog virus on windows ten

Hi George,

We are sorry about the inconvenience caused, could you tell us which Operating System are you using to assist you better? We would also like to inform you that this issue is caused by outdated mouse and keyboard drivers and is unconnected with AVG Software.

Thank you!

The operating system I am using is windows 10.

Hello George,
We regret for the inconvenience .Please install latest available drivers/software from Logitech and completely update your Windows. Try to restart your system once after drivers are updated and check whether your AVG programs working good. Feel free to contact us again if you need any further assistance. Thank you.

I have AVG ultimate and I purchased "PC TUNE UP " in January 2017. I have just noticed in the last two days that a black screen in my pc start up instructs "start watchdog ". This I have since found is a virus which AVG did not detect and seems to have disabled PC TUNEUP , in order I suppose to stop any registry fixes. has anyone else come across this and are there any fixes ?

The operating system I am using is windows 10.