Web Shield Blocking my own website!

Viruses & Threats
1

Hi,

Why is AVG Internet Security blocking my own website www.711-entertainments.co.uk !!, I can not access my website using Chrome or Edge unless I unable Web Protection In AVG Internet Security.
When Web Protection is deactivated I can access my website with with Chrome or Edge.

Please find below screenshot of AVG Warning

I do think the information under "Thread Secured" is back to front, surely the URL aborted is www.711-entertainment.co.uk and was infected by URL:Blacklist (Threat Name) as shown in details shown in the image below.

Thanks Brian.

5

Hi Brian.
If you believe this is a false detection by AVG, please add the URL to AVG exceptions list (at your own risk) as described in this article.
Then report the incorrect detection to our developers from this website https://www.avg.com/en-ww/false-positive-file-form. They will be glad to analyze and add the URL to our white list.

3

We understand your concern.

This might have happen due to the security reason. We did inform you to add the the website in the whitelist to check whether it has been affected by any threats or malware.

If the website is safe and good to go. Then we will update the website in the program.

Whitelist may take some time hence we informed you to add the website in the exception list temporarily.

Thank you for understanding.

4

Hi Avinash
Thanks for your reply,
I created my website with a Serif Website Creator software package, then it is transfered upto Heart Internet Web Hosting using FTP within the software.
The website does not have SSL (Not Secure), although it is available through Heart Internet Hosting.
The only page that deals with money transactions is "Payments" page which links directly to the Paypal Website to be proccessed securely on the Paypal Website.
Would the fact my website is not secure be why AVG has black listed my site, and would making it a  secure site add the website to your white list?

Thanks Brian.

2

Hi Brian.
If you believe this is a false detection by AVG, please add the URL to AVG exceptions list (at your own risk) as described in this article.
Then report the incorrect detection to our developers from this website https://www.avg.com/en-ww/false-positive-file-form. They will be glad to analyze and add the URL to our white list.