Hello Keen,
Thank you for contacting AVG Community Support.
I see that Web Shield, Email Shield and Hack Alerts are turned off after a recent update.
I really understand how inconvenience this might be for you.
I’m going to try my best to help make things better for you.
Could you please let me know if you face this issue on PC/laptop or mobile device?
Please provide me the operating system name and version number.
Please check if there is any conflicting Antivirus installed in your device.
Awaiting for your response.
Just did the updates and Web Shield, Email Shield and Hack Alerts are turned off, I keep turning them back on, and after five seconds they turn off again. Rebooted twice, keeps happening.
Hello Jonathon,
Thank you for contacting AVG Community.
We are really sorry to know this. We'll certainly check and help you out.
To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.
Hello Keen,
Thank you for contacting AVG Community Support.
I see that Web Shield, Email Shield and Hack Alerts are turned off after a recent update.
I really understand how inconvenience this might be for you.
I’m going to try my best to help make things better for you.
Could you please let me know if you face this issue on PC/laptop or mobile device?
Please provide me the operating system name and version number.
Please check if there is any conflicting Antivirus installed in your device.
Awaiting for your response.
I have this issue as well and note that as of the date May 29, there has been no response. Is there something that needs to be done here? i on not have any other virus protection turned on at the time of this writing