Hello Susan,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG web shield which prevents you to access some websites. We will check and help you to resolve it.
Please provide the following information to help you better :
1. As you have installed multiple AVG products we need to find which program causing this issue. So, try to disable AVG Internet Security and check the status. Also, try to turn off AVG Secure VPN and check it.
2. What are all the websites which you are unable to access?
3. How do you confirm AVG Webshield blocking it? If you get any block message, share us the screenshot of it.
4. Try to change AVG Secure VPN location and check it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Hello Susan,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG web shield which prevents you to access some websites. We will check and help you to resolve it.
Please provide the following information to help you better :
1. As you have installed multiple AVG products we need to find which program causing this issue. So, try to disable AVG Internet Security and check the status. Also, try to turn off AVG Secure VPN and check it.
2. What are all the websites which you are unable to access?
3. How do you confirm AVG Webshield blocking it? If you get any block message, share us the screenshot of it.
4. Try to change AVG Secure VPN location and check it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.