Webpage access to outlook E-mail has started being blocked by AVG

AVG Protection
3

Hello Bill,
You've reached the AVG community support forum.
We regret the inconvenience caused. We will help you to resolve it. 
Please follow the below instructions & check if the issue persists:

Open AVG Internet Security > Click on Menu > Settings > Basic Protection > Email Shield > Untick/disable the "Scan outbound emails (SMTP)" checkbox.

Once you've performed the above actions, please restart your computer once & check for the issue. If the issue persist follow the below instructions :

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
Thank you and keep us updated.
1

I have a windows server running Microsoft exchange.

I access E-mail by using a browser/Chrome to access the E-mail.

Just recently, my access is being blocked by AVG.  If I turn off protection, my access works.  Turn it on, and access is blocked.

This happens on Firefox and Edge browsers also (i.e. the issue is not some browser setting).

The enhanced firewall was recently downloaded and enable so I suspect that is where the issue is.

Is there some way that I can tweek AVG to let the outlook work without shutting off the protections?

Thanks.

2

Hello Bill,
You've reached the AVG community support forum.
We regret the inconvenience caused. We will help you to resolve it. 
Please follow the below instructions & check if the issue persists:

Open AVG Internet Security > Click on Menu > Settings > Basic Protection > Email Shield > Untick/disable the "Scan outbound emails (SMTP)" checkbox.

Once you've performed the above actions, please restart your computer once & check for the issue. If the issue persist follow the below instructions :

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
Thank you and keep us updated.