Hello,
My Webshield on my windows laptop keeps switching itself off. I can switch it back on, and then 5 seconds later it says it is switched off again. Can anyone tell me why this is, and how I can fix this?
My Shields are doing the same thing. I only started noticing today. May have started earlier but unsure. Thanks
Have been having exactly the same problem for a week or so. Carried out the above actions (update and then repair) but problem remains. Has this been updated to the technical team? If not please could it be. Thanks.
Have been having exactly the same problem for a week or so. Carried out the above actions (update and then repair) but problem remains. Has this been updated to the technical team? If not please could it be. Thanks.
My Shields are doing the same thing. I only started noticing today. May have started earlier but unsure. Thanks
Hello Seibert,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with shields are turning off automatically. We really understand how inconvenience this might be for you and we'll certainly check and help you out.
We would like to inform you that this not an expected behavior of AVG.
In this regard we would request you to repair AVG Internet Security subscription and restart the PC.
If you are still facing the issue, please let us know and we will escalate this to our senior technical team.
Thank you and keep us updated.
The same thing is happening to me. I just have AVG Antivirus Free, not AVG Internet Security for which your above answer addresses. The message is: "Web Shield is turned off." I turn it on, and exactly 5 seconds later something turns it off again. It is software version:24.5.9153.844. This has been happening for at least 2-3 weeks now. It didn't before, so I am assuming there is a bug in a recent update and that is why this is happening? Please let us know how to fix this, or please provide a fix in a new update. Thank youF!!