Website avgmobilation message

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4

Hello Walter,

We request you to contact our mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

1

I get this message now when locating my device,

Sorry, your device, SM-G900F, cannot be controlled using the Anti-Theft web site. You can also operate the Anti-Theft service by sending text messages (SMS) to your device, for more info click here

Thanks if anyone can help

3

Hello Walter,

We request you to contact our mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

2

You are most welcome.