Website Blocked

AVG Protection
5

Hi Andrew,

We are sorry to hear this.

We will help you to resolve the issue.

Are you getting any error message when you try to access the website?

If so, please share us the screenshot of the error message to investigate further.

Keep us posted.

1

Hello,

My website www.shortlistplus.com has recently been blocked by AVG Web shield - when I disable this I can see my site again.

We were hacked a week ago, but the malicious files have since been removed. How do I get AVG to unblock www.shortlistplus.com.

Thank you

2

Hi,

This is what pops up when Web Shield is active.

Thanks

Andrew

 

User-added image

3

Thank you the screenshot.

Are you using th AVG AntiVirus free version?

Try to access the website form the other browser and check for the issue again.

Keep us posted.

4

Hi Andrew,

We are sorry to hear this.

We will help you to resolve the issue.

Are you getting any error message when you try to access the website?

If so, please share us the screenshot of the error message to investigate further.

Keep us posted.