Website Not Loading Properly After Installing AVG

AVG Performance
2

Hi Kim,
Thank you for contacting AVG Community Forum. I see you are facing issues with websites not loading properly after installing AVG. I am sorry for the inconvenience. Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which shows the error messgae or threat pop-ups?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

1

Hello everyone,

I recently installed AVG antivirus software on my computer, and I noticed that my website is not loading properly ever since. I'm facing several issues and would appreciate any assistance or advice you can provide.

Problem Details:

  1. Slow loading times: After installing AVG, my website takes significantly longer to load compared to before. It seems to be stuck at certain points during the loading process.

  2. Broken elements: Certain elements on my website, such as images, videos, or scripts, appear to be broken or not displaying correctly after AVG installation. This issue was not present prior to installing AVG.

  3. Unresponsive buttons and links: I've noticed that some buttons and links on my website have become unresponsive after installing AVG. Clicking on them does not trigger any action or navigation.

  4. Content blocking: AVG might be blocking some content on my website, as I've received reports from users about missing images or blocked scripts. This issue seems to be related to AVG's security features.

Steps I've taken:

  1. Cleared browser cache: I have cleared my browser cache to ensure that any outdated files are not causing the issue. However, the problem persists.

  2. Checked other devices: I have tested my website on different devices and browsers, and the issues still persist. Therefore, it appears to be related to the AVG software.

  3. Disabled AVG temporarily: To troubleshoot, I temporarily disabled AVG antivirus on my computer and reloaded the website. Surprisingly, the issues disappeared when AVG was turned off.

I would greatly appreciate any guidance or solutions you can provide to resolve these problems. Please let me know if you need any further information from my end.

Thank you in advance for your assistance!

3

Hi Kim,
Thank you for contacting AVG Community Forum. I see you are facing issues with websites not loading properly after installing AVG. I am sorry for the inconvenience. Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which shows the error messgae or threat pop-ups?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.