What am I paying for?

Hello Dean. 
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.  

I have no idea what my $99.00 payment is for. Is there a way to contact a support person and not just a forum that can't answer my questions?

Hello Dean. 
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they have helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.