What am I paying for?

Hi Neil,

We're glad to look into this & clarify.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.

Hi,

I have just been billed $A109.99 by DRI*AVG. As I understand it the basic AVG protection has always been free. it seems I have been paying this amount annually but not getting much protection eg I open the AVG icon to find I get some "Computer" protection but no protection from "Hacker attacks", " Web & email" and "Payments". And there is always messages implying errors and threats. So it appears I am only getting the equivalent of the "free" protection for my payments. Can you please explain.

Hi Neil,

We're glad to look into this & clarify.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.