Where to input licence number

AVG Protection
1

I have just renewed and paid my AVG product but have not been prompted to input the licence number where do I do this?

6

Hi I tried that a couple of times and it says its the wrong code, but it is the only code I have.  Assume that because I haven't manage to input the code means that I am not covered by the AVG product I have bought and paid for.  Please help I'm not very technically minded at my advance age and would be helpful if you could send me a link and also check my account and see what the problem is with my code.  The code I have is (removed)

I hope you can help Thanks

5

Hi Sue,

We're glad to help you with the info.
To activate : Open AVG Internet Security - My AVG (at top right) - My subscriptions - Enter a valid activation code.
You can also check this article which has the steps to activate the program using the activation code & the screenshots.
As it isn't recommended to share the product details over this post, we've sent you an email including the activation code.
Please use that code to activate the program. For further queries, feel free to write back to us.

4

Hi I tried that a couple of times and it says its the wrong code, but it is the only code I have.  Assume that because I haven't manage to input the code means that I am not covered by the AVG product I have bought and paid for.  Please help I'm not very technically minded at my advance age and would be helpful if you could send me a link and also check my account and see what the problem is with my code.  The code I have is (removed)

I hope you can help Thanks

2

Hi Sue,

We're glad to help you with the info.
To activate : Open AVG Internet Security - My AVG (at top right) - My subscriptions - Enter a valid activation code.
You can also check this article which has the steps to activate the program using the activation code & the screenshots.
As it isn't recommended to share the product details over this post, we've sent you an email including the activation code.
Please use that code to activate the program. For further queries, feel free to write back to us.

3

We're glad to look into this & help you, Sue. 
From your message, we're uncertain about the exact page in which you're concerned about the US flag at the top & what happens exactly while activating. It isn't recommended to share the product details over this post. Hence, we've sent you an email requesting the screenshots of the page & error message while activating. Please revert to us via email.