I bought a three place AVG product key for the Internet Security Suite, yet I do not know, where to register this key. I did this online, but the program on my computer still tells me to buy a new license, since I deinstalled the trial version and wanted to install the paid version. This key is valid until 10/10/2017 and I don't know what to do know, because I also cannot reach the support of AVG:
Hello Amina,
Sorry for the inconvenience caused.
What is the name of AVG icon that you see on the desktop screen?
Is it AVG or AVG Protection?
As per our record, you have purchased the license for AVG Internet Security and it expires on 11th October 2017.
If you have AVG Protection icon, please double click on it and it should open the AVG Internet Security dashboard.
If you have it, please click on "Support" and click on "Reactivate", please enter the license number that we sent you in the email now.
Please check for the email on spam, junk and inbox folders.
Done … success! I had installed a different version than _742 therefore there was no button for a reactivation in the dropdown menu of support. It kept on telling me something about AVG Zen. Now I installed the right version and everything works fine. And really I am happy, because all those other years I had used the Russian Kaspersky. Thank you.
No further problem, but one thing I wanted to tell you … maybe I am stupid, but before I had installed AVG instead of Russian Kaspersky on my notebook, the AFN radio station always was turned mute after half an hour or so. Through my Notebook, I listen to AFN radio part of the day or evening. I always wondered, because it really could not happen, that this radio station was turned mute/off, so I had to load it again as long as I had installed the Kaspersky on it.
Now this doesn't happen anymore with AVG. So thank you very much again for the help during the installation process, so I have a secure Internet Security Suite but do not depend on Kaspersky.
Hello Amina,
Sorry for the inconvenience caused.
What is the name of AVG icon that you see on the desktop screen?
Is it AVG or AVG Protection?
As per our record, you have purchased the license for AVG Internet Security and it expires on 11th October 2017.
If you have AVG Protection icon, please double click on it and it should open the AVG Internet Security dashboard.
If you have it, please click on "Support" and click on "Reactivate", please enter the license number that we sent you in the email now.
Please check for the email on spam, junk and inbox folders.
Amina,
Thank you for sharing a valuable feedback with us, we appreciate hearing it. Thanks for returning to community & posting. It is customers like you that are helping to make AVG a household name. Without your support it would not have been possible. Thank you for choosing an AVG solution for your computer.
No further problem, but one thing I wanted to tell you … maybe I am stupid, but before I had installed AVG instead of Russian Kaspersky on my notebook, the AFN radio station always was turned mute after half an hour or so. Through my Notebook, I listen to AFN radio part of the day or evening. I always wondered, because it really could not happen, that this radio station was turned mute/off, so I had to load it again as long as I had installed the Kaspersky on it.
Now this doesn't happen anymore with AVG. So thank you very much again for the help during the installation process, so I have a secure Internet Security Suite but do not depend on Kaspersky.
Done … success! I had installed a different version than _742 therefore there was no button for a reactivation in the dropdown menu of support. It kept on telling me something about AVG Zen. Now I installed the right version and everything works fine. And really I am happy, because all those other years I had used the Russian Kaspersky. Thank you.