While updating stopped working two days ago

AVG Protection
4

Cindy,
We appreciate your efforts, we apologize for the difficulties. Make use of the below given phone numbers of AVG. Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.

Toll-free phone numbers to Technical Support
USA & CA: +1 925 732 4274 AU & NZ:  +61 281 034 937 UK:  +44 1163 668 542

Click on this link to run Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe  and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.

Kindly download your AVG remover and run it, then go to C: -> AVG Remover -> Bin -> pctremover.exe and avgfmwremover.exe (do not restart your device if prompted), then run avgremover.exe (it will automatically reboot your device).

1

While updating my security stopped working.  error code OXc007081.  I cannot find a phone number to help me.  I tried repair and reinstall and still does not work

3

Then please remove the AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.

1. Type  “Temp” and press enter, remove all the files.
2.  “%temp%” and remove all the files.
3.  %appdata% - Remove all the AVG folders.
4.  %programdata% - Open the AVG folder and remove the old files.

Please go to c: drive-> program files and delete the AVG files and download your AVG program from our official site: http://www.avg.com/us-en/download.

Please feel free to get back to us for any issues with AVG. Thank you!

2

Cindy,
We appreciate your efforts, we apologize for the difficulties. Make use of the below given phone numbers of AVG. Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.

Toll-free phone numbers to Technical Support
USA & CA: +1 925 732 4274 AU & NZ:  +61 281 034 937 UK:  +44 1163 668 542

Click on this link to run Reset Access tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe  and refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.

Kindly download your AVG remover and run it, then go to C: -> AVG Remover -> Bin -> pctremover.exe and avgfmwremover.exe (do not restart your device if prompted), then run avgremover.exe (it will automatically reboot your device).