Craig, Also have a look @ this AVG article (http://avgclick.me/getscreenshot).
AVG Guru
Hello Craig,
I apologize for the inconvenience caused. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG programs and we will assist you further.
Best regards,
Alok.
Thank you for uploading the Sysinfo data, Craig.
It would help us to understand the issue better if you can provide a screenshot of the pop up. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to post the screenshot on this thread.
Hello, I have searched this topic and found only info about a white box in bottom right. I have a white box in center of my screen that is avggui.exe and it stays on top at all times. If I try to End Task through task manager it says permission denied and it will not let me move it, close it, or use my screen. It is a good thing I have a second monitor to post this. I am a long time paying customer and very frustrated with AVG and their constant ads and issues right now. This is Windows 7 and even though I have paid $99 for full protection and PC Tuneup and VPN my antivirus (only on this computer) says AVG Free. This is unacceptable. I have uninstalled AVG multiple times and redownloaded it using the link in my account page on the AVG login site.
I have a screenshot of this box but I don't have a place to upload it and give the link,
Thank you for uploading the Sysinfo data, Craig.
It would help us to understand the issue better if you can provide a screenshot of the pop up. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to post the screenshot on this thread.
Hello Craig,
I apologize for the inconvenience caused. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG programs and we will assist you further.
Best regards,
Alok.