Hello Will,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly check and help you to resolve it.
Could you please share the screenshot of the AVG White screen?
Also, share the screenshot of the AVG threat pop-up.
Please open the AVG threat pop-up > click on see details and share us the screenshot of the threat pop-up to check and provide further assistance.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you.
AVG FREE installed yesterday. A few configuration files were removed from a program along with 2000+ files AVG determined as infected. When I go to Menu/my statistics /open quarantine I see the files and check boxes in the list when I click a file AVG quarantine window goes white. Any tips?
Hello Will,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly check and help you to resolve it.
Could you please share the screenshot of the AVG White screen?
Also, share the screenshot of the AVG threat pop-up.
Please open the AVG threat pop-up > click on see details and share us the screenshot of the threat pop-up to check and provide further assistance.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you.