On March 5th I renewed my subscription för AVG Internet Security - I´ve payed for use on ten (10) devices. See copy of invoice below.
I have it on my home computer and now also installed it on my lap top.
But when I download and start to use it on my android cell phone - lots of advertisment.
Why?
I payed about 50 Euros and I don´t want any disturbing advertising.
How do I get rid of it?
Annelie Olsson Hevia
Sundbyberg, Sweden
part of invoice March 5th:
Order number: 12846517410
Product Name | | Price Incl. VAT |
---|
 | AVG Internet Security (Multi-Device) 1-year subscription, 10 devices billed annually | 519 kr |
Automatically renewed until:
19 March 2020Payment detailsCard ending:
************5667Subtotal:
416 krTax:
104 kr Total:
519 kr
Hello Annelie,
It looks like you haven't activated the subscription in Android using your AVG my account credentials.
Open AVG Antivirus app in Android and select "Upgrade", then tap the overflow menu (three dots) icon in the top-right corner and select "Log In".
Enter your AVG my account credentials related to AVG Internet Security Multi-device purchase and check the status.
Thank you.
Hello Annelie,
It looks like you haven't activated the subscription in Android using your AVG my account credentials.
Open AVG Antivirus app in Android and select "Upgrade", then tap the overflow menu (three dots) icon in the top-right corner and select "Log In".
Enter your AVG my account credentials related to AVG Internet Security Multi-device purchase and check the status.
Thank you.