Why am I paying you to prtect my computer and it is not being done

Hi Vicki,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

My computewr is wide open with no prtection and you have been paid. Get intouch with me asap

Hi Vicki,
What is current status, were you able to solve it or do you still need our assistance?
Thanks