Why can I not download? Why do I have to write in English? I paid your bill in full! 76275556

AVG Protection
4

Hello Knut,
We are sorry for the inconvenience. We see from your record that you have active subscription of AVG Secure search. You can install this product from this AVG Zen interface. Please click on this link for the steps to install AVG Zen http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe.
Thank you

1

Why can I not download?
Why do I have to write in English?
I paid your bill No. 3602127696
Bestellnummer 76275556
Where can I call you?
I dont like to call USA!

2

Knut, Quote… Why do I have to write in English?..
The AVG Support Community is basically only English language… 
AVG Guru

3

Hello Knut,
We are sorry for the inconvenience. We see from your record that you have active subscription of AVG Secure search. You can install this product from this AVG Zen interface. Please click on this link for the steps to install AVG Zen http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe.
Thank you