Why cant i see my suscription on my account?

AVG Subscription
3

Hello Ellis, 
You've reached the AVG community support forum.
We understand that you are unable to see the AVG subscription purchased via thrird party site in AVG account. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

I purchased AVG internet security from a 3rd party, 10devices3yrs. 
Im signed into the email address ii use for AVG and all the devices were activated with license using that same email address. However the sescription doesnt show on my account?

Also its saying im using 11 of 10 devices but theres no way this is possible. I need to see what devices im signed into.

Any help please?

Cheers
Ellis

2

Hello Ellis, 
You've reached the AVG community support forum.
We understand that you are unable to see the AVG subscription purchased via thrird party site in AVG account. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.