Why does it keep asking me to buy a subscription

AVG Protection
3

Hello Gemma,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the page where it asks you to pay again.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Please refer the above article to create a screenshot.
We will certainly help you out.
Thank you and keep us updated.

1

Just wondering if someone can help me please. I have a current subscription but when the computer does a scan it says that I need to pay another fee per month/year. I already do that so why do I have to pay again?

2

Hello Gemma,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the page where it asks you to pay again.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Please refer the above article to create a screenshot.
We will certainly help you out.
Thank you and keep us updated.