Hello Mark. I apologize for the inconvenience caused. I would request you to contact our technical chat support via http://avgclick.me/AVGtechnical to resolve your issue. If this doesn't help then please have a look this link: http://avgclick.me/AVGRefundPolicy .
I have purchased over $100 worth of your product and my lap top has never worked worst.
Hello Mark. I apologize for the inconvenience caused. I would request you to contact our technical chat support via http://avgclick.me/AVGtechnical to resolve your issue. If this doesn't help then please have a look this link: http://avgclick.me/AVGRefundPolicy .