Why Driver Update tells me to update Office 2010 when I don't have Office 2010?

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2

Hello Stuart,
Let's have a look into this together.
We require a screenshots of the below pages:
- Scan results page that you refer
- Control panel displaying the list of Microsoft applications.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Awaiting your reply.

4

Hello Stuart,
Let's have a look into this together.
We require a screenshots of the below pages:
- Scan results page that you refer
- Control panel displaying the list of Microsoft applications.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Awaiting your reply.

1

Hi there,
Every time AVG Driver Update runs it tells me to update four drivers for Office 2010 (even though the Scan Results states "0 out of date drivers").  So, I update them but then the same message appears next time.  However:
* I don't have Office 2010 products on my PC; but
* AVG Driver Update does not actually identify drivers that ARE OUT OF DATE e…g graphics drivers that other programs tell me are out of date?
Confused.

3

Thank you for the screenshots, Stuart. 
We need to check the situation on your computer and escalate if needed. Hence, we sent you an e-mail with instructions to connect with us remotely through a secured connection. If the e-mail is not found in your inbox, do check your spam/junk folders as well.