Why have i been charged when i'm using free trial

AVG Subscription
1

I've been charged $72.99 Avg technologies via Dri, but have no active subscriptions and am using a free trial. How is this possible i would like a refund and to not have random amounts of money exit my accounts

2

Hi Chloe,

You've reached the AVG community support forum.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that the charge is registered under one of your alternate/misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.

3

Hi Chloe,

You've reached the AVG community support forum.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that the charge is registered under one of your alternate/misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.