Greetings,
We will clarify this for you.
To serve it's purpose, certain process should run behind to keep you protected.
The process taking too much memory is not an usual thing. Request you to uninstall and reinstall the application and check.
On checking the provided screenshots, I can see that you are using AVG Antivirus Free, using this you can scan the PC but to make use of it to resolve, you need to have a paid subscription.
Hi BB,
We are here to help.
We aren't clear with your exact query.
Are you referring to the third screenshot which shows the component as inactive?
Keep us posted.
Yes, why does screenshot 2 say Web & Email protected! And then #3 says Install Web Shield! Install Email Shield!
And…Why is aswidsagent.exe avg software analyzer running when Behavior Shield is also, supposedly, 'not installed'?
Greetings,
We will clarify this for you.
To serve it's purpose, certain process should run behind to keep you protected.
The process taking too much memory is not an usual thing. Request you to uninstall and reinstall the application and check.
On checking the provided screenshots, I can see that you are using AVG Antivirus Free, using this you can scan the PC but to make use of it to resolve, you need to have a paid subscription.
Thank you for the detailed information. It seems that "Web and Email" are active on your computer, but it seems to be a interface issue that is why these two component shows as "Install Now". I request you to reinstall AVG program completely on your computer and that should fix all these issues.