Why Is My AVG Protection Inconsistently Blocking Safe Websites?

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4

Hello Anas, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that safe websites are blocked by AVG after the update. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Are you using AVG Anti-virus free (or) Paid subscription?
2. What are all the websites are you unable to access?
3. Confirm the version of AVG Anti-virus installed in your device?
4. How do you suspect AVG program blocking the safe websites?
5. If you get any block message, kindly share us the screenshot of it.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

1

I’ve been experiencing an issue where AVG is intermittently blocking websites that I know are safe and frequently used. This started happening after a recent update, and it’s becoming disruptive to my work and online activities. I’ve tried adjusting the settings and adding exceptions, but the problem persists. Can someone explain if there’s a known issue with the latest update or provide guidance on how to resolve this? It’s crucial for me to have consistent and reliable protection without hindering my access to essential websites.

2

Thank you for reaching out, Anas.
We apologize for the inconvenience caused…
We will surely check and help you to fix the issue…
It seems the screenshot has not be attached to your message.
Click on the "Mountain image" in the community post to attach the screenshot to this post.
Please attach the screenshot so that we can check and help you further.
We await your prompt response.

3

Hello Anas, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that safe websites are blocked by AVG after the update. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Are you using AVG Anti-virus free (or) Paid subscription?
2. What are all the websites are you unable to access?
3. Confirm the version of AVG Anti-virus installed in your device?
4. How do you suspect AVG program blocking the safe websites?
5. If you get any block message, kindly share us the screenshot of it.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.