Why is One Click Maintenance failing (TuneUp Util 2014)

Hello Seth. Sorry about the inconvenience. Please provide us with the screen shot of the issue that you face to assist you further. Thank you.

I have this porgram for awahile.
I noticed that last weeks weekly scan - well, did not.

I ran the One Click scan tonite.
First phase (Clean Registry completes).
During the Defrag Reg, it just stops and takes me back to the Dashboard.

I uninstalled the software, rebooted, reinstalled and checked for updates & re-ran the scan.  Same result.

Any thoughts/fixes?

Hello Seth. Sorry about the inconvenience. Please provide us with the screen shot of the issue that you face to assist you further. Thank you.

There is no error msg to "grab" AND send as a screen shot.
The scan simply stops on its own and then the dashboard shows up.