Hello Sandra,
Thank you for reaching out to AVG Community Support.
We apologize for the inconvenience you are experiencing with Outlook when the VPN is enabled.
We will investigate the issue and assist you in resolving it promptly.
Could you please provide more details about the situation?
Are you only unable to use Outlook, or are other websites affected as well?
Are you getting different IP address than the one connected?
To further assist you, please share a screenshot of the pop-up notification you received. You can upload the screenshot by clicking on "Answer" and then selecting the image [mountain symbol] option to follow the instructions. If necessary, here (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenmshot&supportType=home) is a quick guide on how to take a screenshot.
Thank you for your cooperation, and please keep us updated.
Hello Sandra,
Thank you for reaching out to AVG Community Support.
We apologize for the inconvenience you are experiencing with Outlook when the VPN is enabled.
We will investigate the issue and assist you in resolving it promptly.
Could you please provide more details about the situation?
Are you only unable to use Outlook, or are other websites affected as well?
Are you getting different IP address than the one connected?
To further assist you, please share a screenshot of the pop-up notification you received. You can upload the screenshot by clicking on "Answer" and then selecting the image [mountain symbol] option to follow the instructions. If necessary, here (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenmshot&supportType=home) is a quick guide on how to take a screenshot.
Thank you for your cooperation, and please keep us updated.