Will not stay on

Hi Harry,

We're glad to look into this & help you.
From your description, we're uncertain whether you experience any issue with the Secure VPN connection. Would you be so kind to clarify it for us?

Will not stay on. Goes on and off by itself every few moments.

Hello Harry, 

We are sorry if you feel this way. We will surely help you to resolve the issue with AVG Secure VPN. Please follow the steps below to know how to connect VPN automatically when you turn on the device. 

Open AVG Secure VPN and go to ☰ Menu ▸ Settings.

Ensure the Network Security tab is selected in the left panel, then tick the box next to Automatically when connected to the Internet.

By default, AVG Secure VPN does not automatically connect when you are using a trusted private network. To ensure AVG Secure VPN connects automatically every time you use the internet, untick the box next to Exclude Trusted (private) networks.

Please try the above steps and let us know if it works. Then, try to change location in AVG secure VPN and check whether you can see changes in connectivity. Keep us updated.

I originally set VPN to start when i turned my comp on. It does no longer do this. Every few moments I get the window telling me that VPN has re-connected. At the start of working I have to turn it in manually. I never had this problem when using Windows 8.1 but I up-grraded to Windows 10 and have continuous problems as stated above. I regularly change the location but no difference at all. In any period of say 30 minutes this window appears a a  minimal number of 5 times. Hope this is of help.

Thank you for clarifying, Harry.
Please share us the screenshot of the window that you receive often, for  better clarity.

Hi Harry,

We're glad to look into this & help you.
From your description, we're uncertain whether you experience any issue with the Secure VPN connection. Would you be so kind to clarify it for us?