Win32/Heri error

Hello Kenneth, 

Let's work together to resolve the issue. 

You seemed to have the older version of AVG Internet Security which may cause this issue. We need to remove the older traces of AVG using our removal tools and proceed with the fresh installation. 

Before that, could you confirm the operating system you are using like Windows XP, Windows Vista, Windows 7, Windows 8 or Windows 10?

Awaiting your reply. 
 

Hi, I'm having a similar issue (Win32/Heri error) just now.
Regards,
Kenneth Ho

Thank you for the information.

We need to remove the old traces of AVG using our removal tools and proceed with the fresh installation.

Use this link to download the AVG Remover http://download.avg.com/filedir/util/AVG_Remover.exe

Refer this article to run the remover tool https://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product

Restart the computer after running the tool and then proceed with the installation.

Hello Kenneth, 

Let's work together to resolve the issue. 

You seemed to have the older version of AVG Internet Security which may cause this issue. We need to remove the older traces of AVG using our removal tools and proceed with the fresh installation. 

Before that, could you confirm the operating system you are using like Windows XP, Windows Vista, Windows 7, Windows 8 or Windows 10?

Awaiting your reply. 

My operating system is Windows 7 Home Premium (Servicr Pack 1)