Hello Will,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have infected files in Windows XP computer. We'll certainly check and help you out.
AVG Antivirus is not supported (is not compatible, cannot be installed, and will not run) on DOS, Microsoft Windows editions earlier than Windows 7, Microsoft Windows Server operating systems, or any others not specified as supported.
The minimum system requirement to use AVG Antivirus is Windows 11 except Mixed Reality and IoT Edition; Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP1 with Convenient Rollup Update, any Edition (32 or 64-bit).
You need to upgrade your Windows software to install and use the AVG Antivirus or AVG Internet Security application.
Please refer the following article to know more about AVG Antivirus or Internet Security application and features: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-faq&retUrl=support_Internet_Security)
Thank you and keep us updated.
Im working with an old install of XP and coming up with a few infected files. Win32:TrojanX-gen[Trj] and IDP.HELU.RSH10 and IDP,Generic. Any help would be appreciated
Hello Will,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have infected files in Windows XP computer. We'll certainly check and help you out.
AVG Antivirus is not supported (is not compatible, cannot be installed, and will not run) on DOS, Microsoft Windows editions earlier than Windows 7, Microsoft Windows Server operating systems, or any others not specified as supported.
The minimum system requirement to use AVG Antivirus is Windows 11 except Mixed Reality and IoT Edition; Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP1 with Convenient Rollup Update, any Edition (32 or 64-bit).
You need to upgrade your Windows software to install and use the AVG Antivirus or AVG Internet Security application.
Please refer the following article to know more about AVG Antivirus or Internet Security application and features: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-faq&retUrl=support_Internet_Security)
Thank you and keep us updated.