Hello Donnie,
We regret for the inconvenience caused. We have sent you the email instruction to send us diagnostic information from your computer. This information will allow us to analyze the situation and help our developers to resolve the issue at the earliest. Thank you.
A few hours ago I loaded AVG Ultimate, when I start a scan in AVG an error message comes up saying Windows encountered a problem and will restart in 1 minute. I loaded it on my laptop it worked perfectly but not on my desk top it causes it to shut down in a minute!
Hello Donnie,
We regret for the inconvenience caused. We have sent you the email instruction to send us diagnostic information from your computer. This information will allow us to analyze the situation and help our developers to resolve the issue at the earliest. Thank you.