Wireless not working after uninstall

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7

what is this tool? and i noticed no one answered back,so if it worked or not,we dont know,i cant uninstall my avg either,why does it do this? i also have an acer laptop windows 7…weird right? i can not even see it in my programs ,but it runs,everything,please help me? thank you

8

Patricia, It's a diagnostic tool. If you use it the output with assist AVG with analysing your issue.
AVG Guru

9

Hi Patricia,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

1

Hello all

I have a Acer Aspire One laptop, Windows XP, SP3

Uninstalled an expired AVG free version and Wireless stopped working after reboot. Followed all steps as per this forum #215517 (except reinstall).
I think I cleaned it all. Also disabled 4 avg network adapters (could not uninstall).

When clicking Repair - the message is that could not be repaired because it could not connect to wireless network (does not show any networks around either).

Any suggestions?? Wireless router works perfectly on other computers and devices.

Gabriela

3

Hi Patricia,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

4

Patricia, It's a diagnostic tool. If you use it the output with assist AVG with analysing your issue.
AVG Guru

2

Hi Gabriela,

In order to analyze this issue pleas provide us with diagnostic output using this tool (http://www.avg.com/filedir/util/AVG_SysInfo.exe).

Thanks

5

Quote: "i cant uninstall my avg either"

I may have misunderstood earlier. If you want to uninstall AVG, see this article:
https://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG

6

what is this tool? and i noticed no one answered back,so if it worked or not,we dont know,i cant uninstall my avg either,why does it do this? i also have an acer laptop windows 7…weird right? i can not even see it in my programs ,but it runs,everything,please help me? thank you