Hello Kate. I do understand your concern. I request you to disable AVG Internet security 2015 and check printing. To disable AVG please check this link: http://avgread.me/1BglrNo .
i had an issue with the license key and support installed 2015 for me but then the laptop would not boot. I had same boot problem on pc and spent all weekend trying to sort both issues were caused by avg. i removed it and in both cases pc rebooted fine. support did something and installed it agaiin and it is fine BUT my wirelesll printer will now not print, it will not print if i connect it using ethernet over the network either. have checked that the printer/network setting says it is not being blocked. how can i make sure that the printer is being allowed through. support denied it was avg stopping my laptop from booting into windows until i deleted it and it worked. had i not been awkward i would have done as they suggested and paid to get it looked at by someone!! any ideas how i can check this without removing avg (again) am seriously considering not renewing after several years its too much hassle
Hello Kate. I do understand your concern. I request you to disable AVG Internet security 2015 and check printing. To disable AVG please check this link: http://avgread.me/1BglrNo .