With Ransomware ON, unable to download files

Hi Ben.
We're here to help.
Do you receive any error message when downloading with the feature on?
If you do, please share a screenshot (https://bit.ly/30ptlLh) of it.
I'm using AVG Internet Security and once Ransomware is switched ON, I am unable to download Bank Statements. No problem one I switch it off. How can I fix this?
Hi Ben.
We're here to help.
Do you receive any error message when downloading with the feature on?
If you do, please share a screenshot (https://bit.ly/30ptlLh) of it.