Hello Peter,
I will help you with the necessary information.
You have been charged for the automatic renewal of AVG Internet Security - Unlimited trial subscription.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 45 days of the date your payment was processed. Unfortunately, in your case, this time frame has been surpassed.
I had a free trial from AVG and now AVG took money from my creditcard. Does womeone know how I vcan stop this and refund?
Hello Peter,
I will help you with the necessary information.
You have been charged for the automatic renewal of AVG Internet Security - Unlimited trial subscription.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 45 days of the date your payment was processed. Unfortunately, in your case, this time frame has been surpassed.