Wrong license number message;

Hello Michael,
We regret for the inconvenience caused.We have sent an email instruction along with your license number. Please try to follow the simple steps to get the issue to be resolved. If the issue persists, try to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.

I am getting "cannot detect correct license number" message even when I go through my account for the correct one, the account has 6 months to run, what should I do?

Hello Michael,
We regret for the inconvenience caused.We have sent an email instruction along with your license number. Please try to follow the simple steps to get the issue to be resolved. If the issue persists, try to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.