Hello, Grace.
I regret for any inconvenience this may have caused. Could you please provide a screenshot ( http://avgclick.me/getscreenshot ) of the threat detection pop ups that you are receiving? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I've been seeing that other people have been having the same problems so, I'm assuming its nothing threatening to my computer. I've been getting AVG popups for two days now about wscript.exe being moved to Quarantine due to it being infected with VBS:Downloader-ATJ [Trj] and I found the file for wscript.exe on my computer but did not find it in my Quarantine folder in AVG. I have the free version of AVG. I thought these popups from AVG might have been from a game I had just downloaded that same day. I also keep getting popups for a file called LITO.TXT with a threat name of IDP.HELU.JSDown18 which, also doesn't show up in my Quarantine. If anyone can help, that would be greatly appreciated.
Thank you for providing us the screenshot.
I have sent you an email. Please follow the steps from the email and send us the log files.
We will escalate this case to the senior team for analysis.
Hello, Grace.
I regret for any inconvenience this may have caused. Could you please provide a screenshot ( http://avgclick.me/getscreenshot ) of the threat detection pop ups that you are receiving? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Helloo, looks like you and many other people are having this issue. I luckily created a guide in how to fix it. (I had the same thing yesterday and fixed it)
https://support.avg.com/answers?id=9060N000000Ph1fQAC