Hello James,
Apologizes for the inconvenience caused. I would request you to open your AVG Zen, please click on your email address that is displayed on the top right corner of your Zen and select the option as log out as admin then click on the same place where you had the email address and select the option as "Leave this Zen network" and confirm it by clicking ok. Again click on the same place and select the option as "Connect to an existing Zen network" and please enter your username and password correctly then you will get pro version installed on it. If not restart your PC once and check for it.
Please feel free to contact for us further assistance. Thank you.
Just installed "AVG Protection 2015" today 9/19/2015 - all I wanted was basic virus protection. After my install, the AVG cockpiut says "AVG Pro… expires in 29 days". My install screen said expires in 9/19/2016- which is correct? Sounds like a bait-n-switch. Don't know why I didn't stay with WEBROOT - must have been the "sale" price on AVG at Fry's that day that tempted me. ???
Hello James,
Apologizes for the inconvenience caused. I would request you to open your AVG Zen, please click on your email address that is displayed on the top right corner of your Zen and select the option as log out as admin then click on the same place where you had the email address and select the option as "Leave this Zen network" and confirm it by clicking ok. Again click on the same place and select the option as "Connect to an existing Zen network" and please enter your username and password correctly then you will get pro version installed on it. If not restart your PC once and check for it.
Please feel free to contact for us further assistance. Thank you.