Xbox clash with AVG

Other products
1

I cannot get Xbox to work on my pc without turning off AVG. Is there a clash with the settings?

5

Hello Stephen,

We apologize for the inconvenience. We'll check & help you sort this.
Could you let us know what exactly happens when you try to open the Xbox program?
Did you receive any error message from AVG when you try open the Xbox program?
If you did, please share us it's screenshot, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, specify the program version of your AVG Internet Security/Antivirus Free.
Keep us updated.

3

Hello Stephen,

We apologize for the inconvenience. We'll check & help you sort this.
Could you let us know what exactly happens when you try to open the Xbox program?
Did you receive any error message from AVG when you try open the Xbox program?
If you did, please share us it's screenshot, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also, specify the program version of your AVG Internet Security/Antivirus Free.
Keep us updated.

2

Thanks for your prompt response.

There is no error message, I am just unable to sign in into the xbox app.

if I turn off AVG I am able to sign in, however when I launch the app and start a game, if I reenable AVG it eventually boots me from xbox.

My AVG is 22.1.3219 (build 22.1.6921.709)

4

Thank you for the information, Stephen.
We request you to disable each component of AVG program and check which feature is causing this issue.
You can refer to this article: https://bit.ly/359SEp4 on how to disable AVG temporarily on your PC.
Thank you and keep us updated.