Yahoo Mail on AVG Secure Browser

AVG Protection
1

Hello,

I have a new laptop (Windows 11) and also have AVG Internet Security.  

When I log into my Yahoo mail account, it tells me that, 'the latest version of Yahoo Mail is not supported on your browser. Please use a supported browser below or use basic Mail'.  I also got this message on my old laptop (Windows 7), hence my change to Windows 11, as AVG stopped supporting Windows 7.

It offers the browsers that I already have, Microsoft Edge and Google Chrome.

Through AVG Secure Browser in Chrome, I then have to continue with basic Yahoo Mail.

Can you please advise why I have to use the basic Yahoo Mail?

Many thanks!

5

Hi Keith,
Thank you for contacting AVG Community Forum. I see you are facing issues with accessing Yahoo mail after an update. I am sorry for the inconvenience. Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which shows the error message? 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

2

User-added image

3

Hi Keith,
Thank you for contacting AVG Community Forum. I see you are facing issues with accessing Yahoo mail after an update. I am sorry for the inconvenience. Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which shows the error message? 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

4

Thank you for sharing the screenshots, Keith.

We're aware of this issue and our developers are working on a permanent fix. Meanwhile, please try this workaround and check if the issue persists:

  1. Open AVG Secure Browser
  2. Typs "secure://flags/" in the URL bar and click Enter.
  3. Enable "Force removing brand part from the User-Agent".

Keep us updated.